


Are You or a Family Member Struggling with Mental Health?
Mental-health challenges can affect any of us at any time. DC 38 offers supportive pathways for members, from early-stage stress support to more specialized services. Alongside our internal assistance, you can access confidential external help through Homewood Health, and the other resources listed below. Note: If you are in immediate danger or facing a critical emergency, call 911. If you need urgent mental-health support, contact the 988 Suicide & Crisis Helpline. You’re not alone, and help is always available.
COUNSELLING
Homewood Health (24/7)
Dial – 1 (844) 722-3327
Company – IUPAT District Council 38
Homewood Health’s comprehensive Employee and Family Assistance Program (EFAP) offers short-term Counseling, Life Smart Coaching and online resources designed to give eligible participants and eligible family members professional and confidential help with a wide range of work and family issues including:
- Relationship Concerns
- Depression & Anxiety
- Stress Management
- Grief and Bereavement
- Work and Family Balance
- Life Transitions/Change
- Addictions
- Other Personal Issues
Counselling for any challenge is available in person, by phone, by video, or online. Accessing the EFAP is easy … just call the 24-hour toll-free access number 1.844.PBC-EFAP (1-844-722-3327). Your EFAP service provider can be reached anytime day or night, 365 days of the year – whenever it is most convenient to you.
Homeweb – the online “self-serve” section of their website – provides a range of online resources such as interactive e-courses, i-Volve online Cognitive Behavioral Therapy (iCBT) and health, life balance, and workplace articles. https://homeweb.ca/en
Their Life Smart coaching empowers you with the information and support you need to be the best parent possible. They make it simple to get started and guide you step-by-step. When you call their Client Services Centre, here’s what you can expect:
- They ask a few questions to make sure you receive the customized service that will be most helpful.
They arrange for one of their childcare specialists to call you and walk you through the types of support you could benefit from—written materials, Internet resources, printed materials, and more. - They’ll be in touch with you as much as you need when you’re using the materials and help you build the confidence to solve almost any parenting challenge.
- If it’s determined that a counselor would be better suited to discuss your situation with you, Homewood Health will coordinate short-term counseling support for you or your family. All of this is included with your benefits at no cost to you.
Counselling Service (Pacific Blue Cross)
The DC38 H&W Plan through Pacific Blue Cross (PBC) covers counseling services for eligible members and their dependents. Each family is covered for services of up to 80% of $750 per year. This is in addition to the free short-term counseling services available through Homewood Health.
For a list of counselors covered by Pacific Blue Cross near you, please click here.
Claim Form: Pacific Blue Cross Standard Health Claim Form
FINANCIAL RESOURCES
Medical Leave
In British Columbia, both the Employment Standards Act and the Human Rights Code protect workers who need time away from work due to mental-health-related medical conditions such as anxiety, depression, PTSD, or other diagnosed illnesses. Under the ESA, employees are entitled to job-protected sick leave, including 5 paid and 3 unpaid days each year, and may take extended unpaid medical leave if a mental-health condition prevents them from working. The Human Rights Code goes further by recognizing mental health as a disability, requiring employers to provide reasonable accommodation, such as modified duties, reduced hours, or extended leave, based on medical documentation, up to undue hardship. Employers cannot penalize, terminate, or discriminate against an employee because of a mental-health condition, and they may only request information about functional limitations, not a diagnosis. Together, these laws ensure that workers with mental-health challenges have protected time off, support, and fair treatment while recovering.
Short Term Disability Benefits
This is a sickness and non-occupational injury benefit and provides for the payment per week for a maximum of 51 weeks (Combined with EI) for any one period during which you are totally disabled and prevented from performing work of any kind solely as a result of a non-occupational accident or illness.
You must be covered by the plan on the first day of disability, and have had coverage with DC38 Health & Welfare Trust Fund for the 8 consecutive months immediately preceding the date of disability, whether covered on the Full Plan and/or the Partial Package and/or the Mini Plan, or any combination of the these Plans. There cannot be any breaks in coverage for the 8 months immediately preceding the date of disability. in order to receive benefits. Benefits are paid pro-rata on the basis of a five day week.
The STD benefit is integrated with Employment Insurance (EI) SICK BENEFITS (Four week carve out), and is therefore split into three separate benefit periods:
- BC Life covers (up to) the first 4 weeks of disability.
- The date benefits commence will depend on the type of disability:
- Non-Occupational Accident: From the 1st day of disability resulting from an accident to the 28th day (28 days), or
- Hospitalization: From the 1st day of Hospitalization to the 28th day (28 days), or
- Non-Occupational Sickness: From the 4th day up to and including the 32nd day (28 days) of disability resulting from illness not requiring hospitalization.
- The date benefits commence will depend on the type of disability:
- Employment Insurance (EI) would then cover the next 26 weeks (if necessary).
- B.C. Life would then cover the remaining 21 weeks (if you are still disabled).
To apply for Short Term Disability, complete the forms below and submit them to the IUPAT DC38 Burnaby office.
** Do not send your forms to BC Life directly as it will increase processing time**
- Short term disability claim form (the form will download to your PC)
- Short term disability guide (the form will download to your PC)
More information about BC Life (Pacific Blue Cross), as well as its forms, can be found on website.
Medical EI
Medical EI is a federal program that provides up to 26 weeks of income support to workers who cannot work due to a medical condition; including mental-health-related illnesses such as depression, anxiety, or burnout. To qualify, a person must have reduced earnings, enough insurable hours, and a medical certificate confirming they’re unable to work. The benefit replaces 55% of usual earnings and gives individuals financial stability while they focus on treatment and recovery, whether the condition is physical or mental.
COMMUNITY RESOURCES
Suicide Crisis Line
988 is Canada’s national Suicide Crisis Helpline, available 24/7, free, and confidential. Anyone experiencing thoughts of suicide, emotional distress, or a mental-health crisis can call or text 988 to connect with trained responders who provide immediate support, de-escalation, safety planning, and help accessing local resources. It’s designed to be simple, fast, and accessible so people can get compassionate help at any time.
BC 211 – https://bc.211.ca/
BC 211 is a free, confidential service that connects people across British Columbia with community, social, health, and government supports. By phone, text, live chat, or online search, individuals can quickly find resources related to housing, addiction, mental health, food security, legal help, family services, immigration, seniors’ support, and more. Operated by United Way BC, it helps both the public and service providers navigate available programs and get reliable referrals for non-emergency needs.
Shelters:
The Shelter and Street Help Line assists people who are affected by homelessness in the Metro Vancouver and Fraser Valley regional districts, as well as in Greater Victoria. We understand that a wide range of circumstances can result in homelessness so we provide information on a variety of programs and services. Shelter Lists – Shelter Lists – 211 British Columbia
Foodbank: Find a Food Bank | Food Banks BC
Problem Gambling Help Line (Home | Gambling Support BC)
If you’re feeling overwhelmed by gambling, whether it’s you or someone you care about, we’ve got your back. Our team offers free education, support services, and treatment programs to anyone who needs it. Whether you need a listening ear or expert guidance, we’re just a click away.
1 888 795-6111
Deaf or hearing-impaired (collect calls accepted): 604 875-0885 A 24-hour information and referral service for anyone who is adversely affected by their own, or another’s gambling habit.
