DC38 and our industry partners offer a variety of confidential mental health, addiction, and wellness resources for members and their families. From 24/7 crisis support and counseling through Homewood Health, to specialized treatment and recovery services through BuildStrong by CIRP, help is available whenever it is needed. Eligible members may also access counseling benefits through the DC38 Health & Welfare Plan, along with community resources for substance use, recovery, housing, food security, and problem gambling. No one should have to face life’s challenges alone, and we encourage members to reach out for support early and make use of the resources available to them.
If you have an EMERGENCY or are in CRISIS, Call 911 or
Suicide Crisis Helpline (24/7):
DIAL – 988
Medical Support Line (24/7):
DIAL – 811
310 Mental Health Support:
DIAL – 310-6789
Resources
Suicide Crisis Helpline (24/7)
Dial – 988
988 is Canada’s national Suicide Crisis Helpline, available 24/7, free, and confidential. Anyone experiencing thoughts of suicide, emotional distress, or a mental-health crisis can call or text 988 to connect with trained responders who provide immediate support, de-escalation, safety planning, and help accessing local resources. It’s designed to be simple, fast, and accessible so people can get compassionate help at any time.
Homewood Health (24/7)
Dial – 1 (844) 722-3327
Company – IUPAT District Council 38
https://homeweb.ca/en
Homewood Health’s comprehensive Employee and Family Assistance Program (EFAP) offers short-term Counseling, Life Smart Coaching and online resources designed to give eligible participants and eligible family members professional and confidential help with a wide range of work and family issues including:
- Relationship Concerns
- Depression & Anxiety
- Stress Management
- Grief and Bereavement
- Work and Family Balance
- Life Transitions/Change
- Addictions
- Other Personal Issues
Counselling for any challenge is available in person, by phone, by video, or online. Accessing the EFAP is easy … just call the 24-hour toll-free access number 1.844.PBC-EFAP (1-844-722-3327). Your EFAP service provider can be reached anytime day or night, 365 days of the year – whenever it is most convenient to you. Homeweb – the online “self-serve” section of their website – provides a range of online resources such as interactive e-courses, i-Volve online Cognitive Behavioral Therapy (iCBT) and health, life balance, and workplace articles.
BuildStrong by CIRP (Monday to Friday, 9:00am to 5:00pm)
Dial– 604.521.8611 or Toll free at 1.888.521.8611
https://www.buildstrong.org/ The Construction Industry Rehabilitation Plan (CIRP) was founded in 1980 amid a growing call for support for those in the industry who were struggling with substance use. Over the decades, CIRP has changed to meet its members’ needs, growing from a referral service to a Rehabilitation Centre, and finally to a comprehensive Mental Health and Substance Use (MHSU) treatment program.
Today, that program is known as BuildStrong by CIRP, and we are recognized as experts in the successful treatment of substance use and related mental health within the trades and technical industries, providing governments, employers, and unions with valuable insight on the impact of MHSU, and paving the way for effective, compassionate, comprehensive industry-led treatment that saves lives.
Focused on preventing, reducing, and repairing the harm of substance use and related mental health, our services are, and have always been, proven, private and, thanks to our partners, 100% free at point-of-care for our 45,000+ members and their families.
Our Three Pillars approach
Our comprehensive, holistic approach is designed to prevent, treat and reduce the problematic causes and symptoms of substance use and related mental health issues. By focusing on what we call “the Three Pillars,” we’re doing more than treating a problem; we’re giving our members the tools they need to make positive, sustainable changes in their lives.
- Prevention
Learn how your own mental health and the world around you contribute to drug and alcohol issues and get the tools to stop it. - Treatment
Get the 1-on-1 counselling, bed-based treatment and other guidance that will help you address the underlying causes of your substance use and related mental health issues and reclaim your life.
Resiliency
Get post-treatment support for you and your family and set yourself up for success with new skills and perspectives for a life well-lived.
Counselling Service (Pacific Blue Cross)
The DC38 H&W Plan through Pacific Blue Cross (PBC) covers counseling services for eligible members and their dependents. Each family is covered for services of up to 80% of $750 per year. This is in addition to the free short-term counseling services available through Homewood Health.
Community Resources
Greater Vancouver Intergroup Society AA
https://vancouveraa.ca/
Vancouver AA (Greater Vancouver Intergroup Society) provides 24/7 support and access to Alcoholics Anonymous meetings for people in the Greater Vancouver region who want to stop drinking or maintain sobriety. Through its hotline, online meeting directory, and community outreach, it connects individuals with in-person, online, and phone meetings across Vancouver, Burnaby, Richmond, Surrey, and surrounding communities
Alcohol & Drug Information & Referral Service
Lower Mainland: 604 660-9382
This service is available to people across B.C. needing help with any kind of substance abuse issues 24 hours a day. It provides information and referral to education, prevention and treatment services and regulatory agencies.
Province of BC – Recovery and Treatment Services
B.C. provides a range of substance-use supports, including counselling, detox, opioid-agonist treatment, residential programs, and supportive recovery housing. Services vary based on individual needs and are often free or low-cost. People can access help through local health authorities or by calling 8-1-1. If an overdose is suspected, call 911 immediately.
NORS – National Overdose Response Service (NORS)
https://www.nors.ca/
The National Overdose Response Service (NORS) is a free, confidential, Canada-wide phone line that provides 24/7 virtual overdose monitoring and harm-reduction support. People who use substances can call 1-888-688-NORS (6677) to have a trained responder stay on the line while they use, help create a safety plan, and call emergency services if the caller becomes unresponsive. NORS is anonymous, non-judgmental, and especially valuable for people who use drugs alone or who cannot access in-person supervised consumption sites. In addition to overdose monitoring, it also offers peer support, mental-health assistance, and connections to local services, helping reduce overdose deaths and increase safety across Canada.
Shelters:
The Shelter and Street Help Line assists people who are affected by homelessness in the Metro Vancouver and Fraser Valley regional districts, as well as in Greater Victoria. We understand that a wide range of circumstances can result in homelessness so we provide information on a variety of programs and services.
Shelter Lists – Shelter Lists – 211 British Columbia
Foodbank:
Find a Food Bank | Food Banks BC
Problem Gambling Help Line
(Home | Gambling Support BC)
If you’re feeling overwhelmed by gambling, whether it’s you or someone you care about, we’ve got your back. Our team offers free education, support services, and treatment programs to anyone who needs it. Whether you need a listening ear or expert guidance, we’re just a click away.
1 888 795-6111
Deaf or hearing-impaired (collect calls accepted): 604 875-0885 A 24-hour information and referral service for anyone who is adversely affected by their own, or another’s gambling habit.
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